Head — University Medical Centre

Role Purpose

The Head — University Medical Centre provides overall leadership and operational oversight of the University Medical Centre, ensuring timely, accessible, coordinated and student-focused healthcare services. The role is directly accountable to the Executive Director — Student Affairs & Administration and is responsible for leading, coordinating and monitoring the complete Medical Centre team, including medical, nursing, administrative and support personnel

Reporting Structure

The Head — University Medical Centre reports directly to the Executive Director — Student Affairs & Administration and works in close coordination with relevant university departments and external healthcare partners.

· Provides functional and operational oversight of the complete University Medical Centre team.

· Coordinates with Hostel Administration, Security, Sports, Transport, Student Affairs and other student-facing units as required.

· Coordinates with hospitals, clinics, diagnostic centres, ambulance providers and other healthcare partners.

Key Responsibilities

1. Medical Centre Leadership & Team Management

· Provide overall leadership and direction for the University Medical Centre.

· Plan and monitor manpower deployment, duty rosters, shifts and service coverage.

· Monitor attendance, discipline, performance, accountability and service delivery of the team.

2. Student Healthcare & Immediate Assistance

· Ensure prompt medical assistance to students requiring routine, urgent or emergency care.

· Establish an effective mechanism for handling accidents, injuries, illness and other health-related incidents on campus.

· Ensure timely assessment, first response, stabilization, referral and transportation of students requiring external treatment.

3.



Hospital & Healthcare Partner Coordination

· Develop and maintain effective working relationships with tie-up hospitals, clinics, diagnostic centres, ambulance providers and other healthcare service providers.

· Coordinate emergency admissions, specialist consultations, investigations, procedures and referrals.

· Review existing healthcare tie-ups and recommend additional partnerships where required.

Eligibility Criteria

Educational Qualification

· MBBS from a recognized medical institution.

· Valid registration with the applicable Medical Council / National Medical Commission framework.

· Postgraduate qualification in a relevant medical discipline, Hospital Administration, Healthcare Management or Public Health would be desirable.

Experience

· Relevant experience in hospital administration, institutional healthcare, campus healthcare, emergency services or medical centre management.

· Demonstrated experience in managing multidisciplinary medical and nursing teams.

· Experience in coordinating with hospitals, clinics and healthcare service providers would be desirable.

Success Indicators (Performance Metrics)

· Timely availability and responsiveness of medical assistance to students.

· Effectiveness of emergency response, escalation and referral systems.

· Operational efficiency and service quality of the University Medical Centre.

· Effective deployment, attendance and performance monitoring of Medical Centre manpower.

· Availability and readiness of essential medicines, equipment and emergency resources.

· Effectiveness of hospital and healthcare partner coordination.

· Timely follow-up and closure of referred or critical medical cases.

· Student satisfaction and resolution of healthcare-related concerns.

· Compliance with institutional healthcare, safety and infection-control protocols.

Work Location: In person

📌 Head — University Medical Centre (Kharar)
🏢 Chandigarh University
📍 Kharar