Job Description – Operations Executive

Location: [Location]

Experience: 1–3 Years

Industry: FinTech / Banking / Financial Services

Role Overview:

We are looking for an Operations Executive who will be responsible for coordinating with internal teams, banking partners, and other stakeholders to ensure smooth day-to-day operations. The ideal candidate should have prior experience in a FinTech, Banking, or Financial Services company and should be comfortable working with Excel and handling multiple coordination activities.

Key Responsibilities:

- Coordinate with internal teams, banking teams, and external stakeholders for day-to-day operational activities.

- Coordinate with Banking, Legal, Compliance, Sales, and other internal teams to ensure timely completion of processes.

- Follow up with relevant teams regarding pending tasks, issues, and operational requirements.

- Maintain and update operational data, reports, and trackers using MS Excel.

- Prepare basic reports and perform data management using Excel functions such as VLOOKUP/XLOOKUP, filters, sorting, and basic formulas.

- Track and monitor operational activities, pending cases, and turnaround time (TAT).

- Coordinate with banking teams regarding POS machines, Soundbox installations,



activations, or other FinTech-related operations, wherever applicable.

- Support the team in resolving operational issues by coordinating with the concerned departments.

- Maintain proper documentation and ensure process compliance.

- Provide regular updates to the reporting manager on ongoing activities and pending issues.

Requirements:

- Graduate in any discipline.

- 1–3 years of experience in Operations/Coordination.

- Prior experience in a FinTech, Banking, NBFC, Payments, or Financial Services company is preferred.

- Good coordination and follow-up skills.

- Valuable working knowledge of MS Excel.

- Comfortable communicating with multiple teams and stakeholders.

- Good verbal and written communication skills.

- Ability to manage multiple tasks and follow up until closure.

- Should be organized, proactive, and detail-oriented.

Preferred Profile:

Candidates who have worked in FinTech/Payments companies and have experience coordinating with banking teams, legal/compliance teams, and internal operations teams will be preferred.

Pay: ₹25,000.00 - ₹35,000.00 per month

Work Location: In person

📌 Operation Executive (Jui)
🏢 Mswipe Technologies
📍 Jui