Job Summary

We are looking for an experienced HR Manager to manage end-to-end human resource operations for a hotel/restaurant. The candidate will be responsible for recruitment, employee relations, attendance and payroll coordination, training, performance management, HR policies, statutory compliance, and maintaining a positive workplace culture. The ideal candidate should have robust knowledge of hospitality staffing requirements and the ability to manage a diverse workforce.

Key Responsibilities

- Manage complete HR operations for the hotel/restaurant.
- Handle manpower planning based on operational and departmental requirements.
- Manage end-to-end recruitment for Front Office, Housekeeping, F&B;, Kitchen, Security, Maintenance, and other departments.
- Source, screen, interview, and coordinate candidates for open positions.
- Prepare job descriptions and coordinate with department heads for manpower requirements.
- Manage employee onboarding, documentation, induction, and joining formalities.
- Maintain accurate employee records and HR documentation.
- Monitor attendance, leave, shifts, overtime, and employee schedules.
- Coordinate monthly payroll processing and verify attendance and payroll inputs.
- Handle employee grievances, disciplinary matters, and workplace concerns.
- Maintain positive employee relations and promote a healthy work environment.
- Implement company HR policies, procedures, and standards.
- Conduct employee engagement activities and support employee retention initiatives.




- Coordinate training and development programs for hotel and restaurant staff.
- Identify training needs in coordination with department heads.
- Support performance appraisal and employee evaluation processes.
- Monitor employee discipline, grooming, punctuality, and workplace conduct.
- Ensure compliance with applicable labour laws and statutory requirements.
- Maintain records related to PF, ESIC, professional tax, labour compliance, and other applicable regulations.
- Coordinate with management and department heads regarding staffing and employee issues.
- Prepare HR reports related to headcount, attrition, attendance, recruitment, and manpower costs.
- Monitor employee turnover and develop retention strategies.
- Conduct exit interviews and analyze employee feedback.
- Ensure proper implementation of health, safety, and workplace policies.
- Maintain confidentiality of employee and company information.
- Support management in developing and improving HR processes.

Requirements

- Bachelor's degree in Human Resources, Business Administration, Hotel Management, or a related field.
- MBA/PGDM in HR is preferred.
- 4–8 years of experience in HR, preferably in the hotel, resort, restaurant, or hospitality industry.




- Strong knowledge of hospitality recruitment and workforce management.
- Experience managing large and diverse teams.
- Good understanding of attendance, payroll, leave, and employee records.
- Knowledge of labour laws and statutory HR compliance.
- Strong communication and interpersonal skills.
- Excellent problem-solving and conflict-resolution abilities.
- Good knowledge of MS Office and HRMS/HR software.
- Strong organizational and leadership skills.
- Ability to work in a fast-paced hospitality environment.

Key Skills

- Hospitality HR
- Hotel HR Management
- Restaurant HR
- Recruitment & Selection
- Manpower Planning
- Employee Relations
- Employee Engagement
- Payroll Coordination
- Attendance Management
- Leave Management
- Performance Management
- Training & Development
- Employee Retention
- Grievance Handling
- Labour Law Compliance
- PF & ESIC
- HR Policies
- HR Documentation
- HRMS
- MS Excel
- Conflict Resolution
- Communication Skills
- Team Management
- Leadership
- Problem Solving

Preferred Experience

Candidates with HR experience in hotels, resorts, restaurants, cafés, clubs, banquet facilities, hospitality groups, or other service-oriented organizations will be preferred.

Experience managing high-volume recruitment, frontline hospitality staff, shift-based employees, payroll coordination, and employee retention will be an added advantage.

Pay: ₹45,000.00 - ₹50,000.00 per month

Benefits:

- Provident Fund

Work Location: In person

📌 HR Manager : Hotel/Restaurant (Nashik)
🏢 QTONET PRIVATE
📍 Nashik