- Handle complex customer queries and escalations.
- Ensure customer retention through follow-ups.
- Manage high-value and critical renewal cases.
- Coordinate with insurers and internal teams.
- Guide the team on renewal practices and pitches.
- Monitor renewal quality and compliance.
- Support TL/ATL in achieving targets.
Skills Required
- Health insurance renewal knowledge.
- Customer retention and objection handling.
- Valuable communication skills (Hindi & basic English).
- Problem-solving and CRM handling.
Experience & Qualification
- Minimum 6 months of experience in Health Insurance Renewals.
- Customer retention or renewal sales experience mandatory.
Pay: Up to ₹25,000.00 per month
Work Location: In person
📌 Customer Support (Operations) (Indore)
🏢 Policyx.Com
📍 Indore
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