Office Administrator Assistant & Telecaller

Overview

Manage front-office operations, engage prospective students through inbound and outbound calls, assist with lead follow-ups, and support daily academic administrative workflows.

Key Responsibilities

- Connect with prospective students and parents via inbound and outbound calls to explain course details, qualify leads, and guide them through the admissions pipeline.
- Maintain accurately updated student databases, call logs, lead tracking sheets, and follow-up reports.
- Perform regular follow-ups with warm leads to schedule campus visits and drive enrollment targets.
- Support daily office administration, including email communications, document verification, record maintenance, and courier/dispatch activities.
- Ensure strict adherence to institute SOPs and coordinate with internal teams for smooth daily operations.

Qualifications & Experience

- Experience: 0–2 years in telecalling, front-office operations,



or office administration (Freshers with strong communication skills are welcome; employment is finalized upon successful completion of a 5-day training period).
- Education: Bachelor’s degree in any discipline (Higher Secondary with relevant experience considered).
- Background: Prior experience in academic administration, vocational education, or inside sales is a plus.

Key Skills

- Exceptional verbal communication, active listening, and empathetic telephone etiquette with strong objection-handling skills.
- Proficiency in MS Office (especially Microsoft Excel) and systematic data management.
- High attention to detail, solid multi-tasking capabilities, and good organizational skills.

Job Type: Full Time | Mode: Offline (In-Person)

Pay: ₹10,000.00 - ₹15,000.00 per month

Education:

- Bachelor's (Preferred)

Experience:

- total work: 2 years (Preferred)

Work Location: In person

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