Role Purpose:

Build and manage custom internal tools around the company’s core business processes and unique operating needs — creating systems that standard ERP software cannot solve and building long-term business IP along with Product Development

What You'll Do:

Core Business Tool Development

- Own development of custom tools for WMS, CrystalPulse, cold chain monitoring, warehouse controls, asset tracking, and other operational systems where standard software is insufficient
- Translate operational requirements into working tools — from scoping and design through build, testing, and deployment
- Work directly with site teams, operations, and functional heads to identify gaps where custom tools add the most value

Business Logic, Automation & System Ownership

- Translate business workflows into practical tools — Google Sheets, AppSheet, Apps Script, dashboards, and custom web systems
- Drive automation, approvals, reporting, alerts, and operational visibility across critical functions — reducing manual effort and decision lag
- Own the full lifecycle of every internal tool — requirements, build, deployment, iteration, and ongoing improvement

Product Stability, Documentation & IP Building

- Ensure strong documentation, code ownership, and system continuity across all internally built tools — no single point of failure




- Drive user adoption and maintain operational stability — tools that don’t get used or break under load are not done
- Build long-term technology capability and business IP — creating systems the company owns, controls, and can scale

Requirements:

- 8–12 years in product development and/or internal tools — with direct ownership of building and shipping systems used in operations
- Strong hands-on capability across Google Sheets, AppSheet, Apps Script, and custom web development — not just management
- Has built operational tools in logistics, warehousing, or similarly ops-heavy environments — understands ground-level workflows
- Comfortable with ambiguity — can take a business problem with no brief and return a working tool
- Has owned the full product lifecycle — scoping, build, deployment, adoption, and iteration — without a large team underneath

Pay: Up to ₹1,800,000.00 per year

Perks:

- Health insurance
- Provident Fund

Application Question(s):

- Have you done IT Product Development? Which products have you made end-to-end?
- Have you owned end-to-end Product life cycle?
- How many years of experience do you have ERP?
- This position is not team leading but an Individual contribution role. Are you comfortable?
- What is your Current CTC?
- What is your Expected CTC?
- What is your Notice Period?
- Have you made/developed any dashboard?

Work Location: In person

📌 IT Product Head (Kolkata)
🏢 Crystal Group
📍 Kolkata