About CloudLabs:

CloudLabs Inc was founded in 2014 with the mission to provide exceptional IT & Business consulting services at a competitive price, to help clients realize the best value from their investments.

Within a short span, CloudLabs evolved from pure-play consulting into a transformative partner for Business Acceleration Advisory, Transformative Application Development & Managed Services - enabling digital transformations, M&A; transitions, Automation & Process-driven optimizations & complex Integration initiatives for enterprises across the globe. As a Strategic Planning & Implementation Partner for global companies, CloudLabs has seen a 200% uptake in winning high-value, high-impact and high-risk projects that are critical for the business.

With offices in the US, Canada, & India and with the team of 250+ experienced specialists, CloudLabs is now at an inflection point and ready for its next curve of progress.

Please write & follow us here:

Website: cloudlabsit.com

LinkedIn: CloudLabs Inc

Email us: [email protected]

What we offer:

- We welcome candidates rejoining the workforce after career break/parental leave and support their journey to reacclimatize too corporate.
- Flexible work from home.
- Competitive pay package.
- Attractive policy, medical insurance benefits, industry leading training.
- Opportunity to work remotely is available.

Experience Required: Minimum 5-8 years of hands-on ServiceNow development experience.

Job Location: India

Job Type: Remote (Contract Position – 6 months)

Preferred Qualifications:

- Bachelor’s degree in computer science, Information Technology, Engineering, or a related field.




- 5-8 years of hands-on ServiceNow development experience.
- Minimum of two end-to-end ServiceNow ITSM implementation projects in enterprise environments.
- Strong expertise in ServiceNow ITSM modules including Incident, Request, Change, Problem, Knowledge, CMDB, and Service Catalog.
- Extensive experience developing workflows, business rules, client scripts, UI policies, Script Includes, and Flow Designer automations.
- Strong JavaScript, ServiceNow Glide API, Service Portal, HTML, CSS, and AngularJS skills.
- Experience building custom applications and scoped applications within the ServiceNow platform.
- Experience integrating ServiceNow with enterprise applications using REST APIs, SOAP services, IntegrationHub, and MID Server technologies.
- Strong understanding of platform governance, security, and ServiceNow development best practices.
- Excellent communication and collaboration skills supporting cross-functional teams.

Preferred Skills:

- Experience implementing employee-facing request management, approval workflows, and lifecycle processes within ITSM.
- Strong understanding of Service Catalog development, Record Producers, Catalog Items, and fulfillment workflows.
- Experience with ServiceNow Flow Designer, IntegrationHub, and Automation Engine capabilities.
- Experience creating dashboards, reports,



and performance metrics within ServiceNow.
- Familiarity with ITIL frameworks and enterprise service management practices.
- Working knowledge of ServiceNow HR Service Delivery (HRSD) is desirable but not required, enabling flexibility to support multiple product teams when needed.
- Experience troubleshooting platform issues, performance bottlenecks, and integration failures.
- Knowledge of ServiceNow DevOps, Source Control, Update Sets, and release management processes.
- Ability to create technical design documents, solution architecture diagrams, and implementation documentation.
- Experience working in Agile delivery environments with global stakeholders.
- ServiceNow certifications such as CSA, CAD, CIS-ITSM, or Application Developer certification are preferred but not required.

Pay: Up to ₹1,500,000.00 per year

Application Question(s):

- How many years of hands-on ServiceNow development experience do you have?
- How many end-to-end ServiceNow ITSM implementation projects have you completed?
- Do you have hands-on experience with ServiceNow ITSM modules such as Incident, Change, Problem, CMDB, and Service Catalog?
- Do you have experience with JavaScript, Glide API, Business Rules, Client Scripts, Script Includes, and Flow Designer?
- Do you have experience integrating ServiceNow with other applications using REST APIs, SOAP, IntegrationHub, or MID Server?
- Are you comfortable working remotely on a 6-month contract?
- What is your current notice period in days?
- What is your Currant CTC?
- What is your Expected CTC?

Work Location: Remote

📌 ServiceNow Developer (ITSM) (India)
🏢 CloudLabs
📍 India