Profile: HR Manager

Experience:

3-5 years of relevant HR experience, including substantial hands-on recruitment Proven ability to independently source, assess and close vacancies Preferably from retail, luxury retail, jewellery, hospitality or any business with multiple customer-facing locations Jewellery industry experience is an advantage, but not mandatory Experience working directly with owners and building HR processes in a growing business Roles:

Recruitment and Hiring (Primary Priority)

Work with management to understand vacancies, prioritise hiring and prepare clear job descriptions Independently source candidates through job portals, professional networks, referrals, recruitment agencies and local hiring channels Screen applications and conduct initial interviews to assess experience, communication, suitability and salary expectations Present shortlisted candidates to management and coordinate final interviews Manage candidate follow-ups, approved offer communication, salary discussions within authorised budgets and joining coordination Coordinate reference checks and employment verification with appropriate consent Maintain a recruitment tracker covering vacancies, candidate progress, offers, joining dates and hiring costs Follow up with new employees during their initial months to support retention and identify concerns Onboarding and Employee Records

Manage joining documentation, employee files and induction Ensure recent employees understand their responsibilities, reporting structure, workplace expectations and company policies Coordinate probation reviews and confirmation decisions with management Maintain accurate attendance, leave and employee records, and provide verified inputs for payroll Manage exit documentation,



handovers and exit feedback HR Policies and Processes

Review existing practices and draft clear, practical policies for management approval Establish consistent processes for attendance, leave, punctuality, workplace conduct, grooming, confidentiality and grievance handling Communicate approved policies and support consistent implementation across showrooms Coordinate employment documentation and compliance requirements with management and external advisers Employee Relations, Performance, KRA and KPI Monitoring

Act as the point of contact for employee queries and workplace concerns Visit showrooms as required and maintain regular communication with showroom managers and staff Address routine employee issues fairly and escalate sensitive matters to management Define role-wise KRAs, KPIs and measurable targets with management and showroom managers, and communicate them to employees Maintain performance trackers, verify inputs with reporting managers and monitor progress through monthly reviews Report performance gaps and achievements to management; coordinate feedback, training and improvement plans with reporting managers Coordinate performance reviews, probation feedback and training needs Help management identify recurring causes of absenteeism, turnover or performance concerns Limited HR Administration

Coordinate employee requirements such as uniforms, ID cards and onboarding materials Support staff communication and coordination across locations Keep recruitment and core HR delivery as the priority Qualification:

Graduate in any discipline; MBA / PGDM in HR preferred Willingness to travel between showrooms as required Sound judgment, discretion and respect for confidential employee and business information

📌 HR Manager-Jewellery-Surat-4.8 LPA
🏢 Rishi Jobs
📍 Surat