Telecaller / CRM Sales Executive

Location: Thudiyalur, Coimbatore, Tamil Nadu
Job Type: Full-time
Work Mode: In office
Salary: ₹15,000 – ₹20,000 per month + Incentives
Experience: 0–2 years
Education: 12th Pass / Any Degree

Job Summary

We are looking for a motivated and customer-focused Telecaller / CRM Sales Executive to join our team in Thudiyalur, Coimbatore.

The role involves contacting leads received through our CRM, understanding customer requirements, explaining our products/services, following up with interested customers, and maintaining accurate customer information in the CRM.

Freshers with good communication skills and a willingness to learn are welcome to apply.

Key Responsibilities

- Contact new leads received through the CRM and understand their requirements.
- Communicate with customers over the phone in a professional and friendly manner.
- Explain relevant products/services based on customer requirements.
- Identify and qualify interested prospects.
- Conduct regular follow-up calls with potential customers.
- Update customer details, call status, and follow-up information in the CRM.
- Share qualified and interested leads with the Sales/BDE team.
- Maintain daily call records and reports.
- Achieve assigned daily calling and follow-up targets.




- Ensure timely and accurate updates of customer information.

Requirements

- 12th Pass or Any Degree.
- Freshers can apply; 0–2 years of experience in telecalling, customer service, inside sales, or a similar role is preferred.
- Good verbal communication skills.
- Ability to communicate confidently with customers over the phone.
- Tamil communication skills are required for customer interaction.
- Basic English communication skills.
- Hindi communication will be an added advantage.
- Good listening and convincing skills.
- Patient and consistent with customer follow-ups.
- Basic computer knowledge.
- Familiarity with WhatsApp and basic Excel.
- Willingness to learn and work with CRM software.
- Comfortable handling daily calling and follow-up targets.

What We Offer

- Salary: ₹15,000 – ₹20,000 per month
- Performance-based incentives.
- Salary may be decided based on relevant experience and performance.
- On-the-job training and support.
- Opportunity to develop skills in CRM, customer handling, and sales.

Work Location

Thudiyalur, Coimbatore, Tamil Nadu

Interested candidates can apply through Indeed with their updated resume.

Pay: ₹15,000.00 - ₹20,000.00 per month

Benefits:

- Provident Fund

Work Location: In person

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