Company Description: Rare Commerce is a growing e-commerce company focused on building and scaling consumer brands across leading online marketplaces and digital platforms. We bring together e-commerce, marketing, operations, and customer experience to create and grow impactful brands. As we continue to expand, we’re building a energetic team of people who are ready to take ownership, solve problems, and grow with us.

Job Description: We are looking for an E-commerce Operations Manager to take ownership of our end-to-end e-commerce operations. The role will involve managing product listings, orders, fulfilment, logistics, deliveries, returns, and coordinating with various internal and external stakeholders to ensure smooth and efficient operations.

Key Responsibilities:

- Oversee end-to-end e-commerce operations, from product listing and order receipt to dispatch, delivery, returns.
- Manage day-to-day operations across Amazon, Flipkart and other relevant e-commerce marketplaces.
- Manage shipping and logistics through platforms such as Shiprocket, coordinating with courier partners to ensure timely dispatch and delivery.
- Coordinate with vendors, logistics partners, warehouses and internal teams to ensure seamless order fulfilment.
- Maintain accurate operational records,



reports and documentation and ensure processes are followed efficiently.
- Monitor operational costs, delays, errors and fulfilment performance and identify areas for improvement.
- Take ownership of day-to-day operational challenges and ensure issues are resolved quickly and effectively.
- Work closely with cross-functional teams to ensure smooth coordination across the entire e-commerce operations cycle.

Qualifications:

- 1-3 years of experience in e-commerce operations, marketplace operations or a similar role.
- Hands-on experience managing marketplaces such as Amazon and Flipkart.
- Experience with shipping/logistics platforms such as Shiprocket.
- Strong understanding of order management, fulfilment, logistics, returns and marketplace operations.
- Ability to independently manage day-to-day operations and take ownership of issues.
- Proficiency in Excel/Google Sheets and familiarity with e-commerce dashboards and operational tools

Pay: ₹20,000.00 - ₹30,000.00 per month

Application Question(s):

- Will you be able to bring your own Laptop?
- Have you managed Amazon or Flipkart accounts before?

Work Location: In person

📌 E-commerce Operations Manager (Mumbai)
🏢 Rare Commerce
📍 Mumbai