KRYOHAUS is looking for a smart, well-groomed and customer-focused Receptionist / Admin Executive to manage our front desk and provide a premium experience to every client.
Key Responsibilities
- Welcome and assist clients professionally.
- Manage appointments, bookings and client check-ins.
- Handle phone calls, WhatsApp enquiries and follow-ups.
- Explain KRYOHAUS services, packages and memberships.
- Assist with billing, payments and daily records.
- Maintain client information and session/package records.
- Coordinate with therapists and the studio team.
- Support lead follow-ups and appointment conversions.
- Keep the reception area organised and maintain premium hospitality standards.
Candidate Requirements
- 1–3 years of reception, hospitality, wellness, fitness or customer-service experience preferred.
- Good communication skills in English and Hindi; Marathi preferred.
- Basic computer, Excel, WhatsApp and billing skills.
- Professional appearance and excellent grooming.
- Friendly, organised and confident personality.
- Ability to multitask and handle clients professionally.