Role Purpose

The School Operations & Engagement role will be responsible for coordinating and executing school-related activities, strengthening relationships with existing school accounts, and ensuring smooth delivery of academic, book-related, and engagement initiatives. The role will act as a key coordination point between schools, publishers, internal teams, and external stakeholders to ensure timely execution and high-quality school support.

Key Responsibilities

1. Tuck Shop Coordination

- Coordinate the setup and smooth operation of school tuck shops.
- Liaise with schools and internal teams to ensure availability of required books, stationery, and other materials.
- Monitor requirements, replenishment, and operational issues and ensure timely resolution.
- Coordinate with relevant teams to maintain service levels and school satisfaction.

· Other operational tasks need to be managed in absence of any other function employee.

2. Book Fair Execution

- Plan and coordinate book fairs at schools in consultation with school management.
- Coordinate book selection, stock availability, display, logistics, and on-site execution.
- Liaise with internal teams, schools, and publishers to ensure smooth book fair operations.
- Track sales, requirements, feedback, and post-event closure.

3. Cambridge Enrollment & Examination Coordination

- Coordinate the Cambridge enrollment process with schools and relevant stakeholders.
- Arrange invigilators and ensure examination-related requirements are coordinated on time.
- Coordinate examination schedules, venues, materials, and other logistical requirements.
- Ensure smooth and timely conduct of examinations as per defined guidelines and timelines.




- Maintain relevant records and coordinate closure of examination-related activities.

4. Existing School Account Management

- Regularly visit existing school accounts to strengthen relationships and understand school requirements.
- Build strong relationships with school management, coordinators, teachers, and other key stakeholders.
- Conduct regular school visits for relationship management, feedback collection, and issue resolution.
- Identify opportunities to enhance school engagement and increase business potential.
- Ensure timely follow-up on school requirements and commitments.

5. Publisher & Sample Coordination

- Coordinate with publishers for arranging textbook and educational material samples for schools.
- Collect school-specific requirements and communicate them accurately to publishers.
- Track sample requests, availability, dispatch, and delivery to schools.
- Ensure samples are provided within the required timelines for school review and selection.
- Maintain records of publisher samples and school requirements.

6. School Engagement & Support

- Develop and maintain strong engagement with existing schools.
- Understand school requirements and coordinate with internal teams for timely support.
- Address school queries and coordinate resolution of operational or service-related issues.
- Support school engagement activities, product presentations,



academic initiatives, and other school-specific requirements.
- Gather feedback from schools and share actionable inputs with relevant internal teams.
- Ensure a high level of responsiveness and service quality across assigned school accounts.

Required Qualifications

- Graduate in any discipline.
- MBA/PGDM in Sales, Marketing, Operations, or related field will be an advantage.

Experience

- 3–5 years of relevant experience in school operations, educational products, school relationship management, publishing, book distribution, institutional sales, or a related field.
- Experience working with schools, publishers, educational institutions, or academic service providers will be preferred.

Required Skills & Competencies

- Strong school relationship and stakeholder management skills.
- Good coordination and execution abilities.
- Excellent communication and interpersonal skills.
- Strong follow-up and problem-solving skills.
- Ability to manage multiple school activities simultaneously.
- Good vendor/publisher coordination skills.
- Strong planning and organizational skills.
- Willingness to travel for school visits and events.
- Proficiency in MS Office/Excel and basic MIS reporting.

Preferred Industry Background

Candidates from the following sectors will be preferred:

- Educational Publishing
- School Books & Educational Products
- Book Distribution
- EdTech
- School Operations
- Institutional Sales
- Educational Services
- School Supplies / Stationery
- Cambridge / International School Services

Pay: ₹400,000.00 - ₹700,000.00 per year

Perks:

- Cell phone reimbursement
- Provident Fund

Work Location: In person

📌 School Connect Executive (Sanpada)
🏢 Central Books
📍 Sanpada