About Dyneton

Dyneton is an authorised channel partner of Alibaba.com, helping businesses connect with customers and grow through B2B e-commerce solutions.

Job Responsibilities

- Handle customer queries and provide timely support.
- Assist customers with Alibaba.com services, product listings, and mini-sites.
- Resolve customer issues and coordinate with internal teams when required.
- Follow up with customers to ensure satisfaction.
- Maintain customer records and update information in the CRM system.
- Explain platform features and services to customers.
- Build and maintain good relationships with customers.

Required Skills

- Good communication and customer-handling skills.
- Basic computer knowledge.
- Valuable problem-solving and follow-up skills.
- Ability to work in a team.
- Customer-focused attitude and willingness to learn.

Eligibility

- Graduate in any discipline.
- Freshers can apply.
- Candidates with experience in customer service or customer support will be preferred.

Pay: ₹15,000.00 - ₹25,000.00 per month

Work Location: In person

📌 Customer Service Executive(Freshers) (Surat)
🏢 Dyneton
📍 Surat