Mega Hiring Drive – Customer Support | Kolkata

Company: Outpace Consulting

Job Location: New Town and Salt Lake, Kolkata
Job Type: Full-Time
Experience: Freshers and Experienced Candidates
Openings: Multiple Customer Support Positions

1. Customer Support – Ecommerce Non-Voice

Eligibility: Freshers
Qualification: Graduate / Undergraduate
Salary: ₹14,000 – ₹16,000 per month (In-Hand)
Transport: One-Way Cab + ₹1,400 Travel Allowance
Shift: Rotational Shifts
Working Days: 5 Days a Week
Week-Offs: 2 Rotational Week-Offs
Location: New Town, Kolkata

2. Customer Support – Ecommerce Voice

Eligibility: Freshers
Qualification: Graduate / Undergraduate
Salary: Up to ₹2.8 LPA (₹16,000 per month In-Hand)
Transport: One-Way Cab + ₹1,400 Travel Allowance
Shift: Rotational Shifts
Working Days: 5 Days a Week
Week-Offs: 2 Rotational Week-Offs
Location: New Town, Kolkata

3. Customer Support – Travel Voice

Eligibility: Freshers
Qualification: Graduate / Undergraduate
Salary: ₹20,000 – ₹21,000 per month (In-Hand)
Transport: One-Way Cab + ₹1,400 Travel Allowance
Shift: Rotational Shifts
Working Days: 5 Days a Week
Week-Offs: 2 Rotational Week-Offs
Location: New Town, Kolkata

4. Customer Support – Healthcare Voice

Eligibility: Freshers
Qualification: Graduate / Undergraduate
Salary: ₹19,000 per month (In-Hand)
Transport: One-Way Cab + Up to ₹3,000 Night Shift Allowance
Shift: Rotational Shifts
Working Days: 5 Days a Week




Week-Offs: 2 Rotational Week-Offs
Location: Salt Lake, Kolkata

5. Customer Support – International Voice

Eligibility: Experienced Candidates
Qualification: Graduate / Undergraduate
Experience: Minimum 1 year of experience in International Calling
CTC: ₹3.6 LPA – ₹3.9 LPA
Approximate In-Hand Salary: Up to ₹25,000 per month
Salary Hike: Up to 30% over the last drawn salary, subject to the maximum offered CTC
Extra benefits: Incentives
Transport: One-Way Cab + ₹1,400 Travel Allowance
Shift: Rotational Shifts
Working Days: 5 Days a Week
Week-Offs: 2 Rotational Week-Offs
Location: New Town, Kolkata

Key Responsibilities

- Handle customer queries through voice or non-voice channels, depending on the assigned process.
- Provide accurate, timely, and professional customer support.
- Resolve customer concerns while maintaining service quality standards.
- Follow company policies, process guidelines, and quality requirements.
- Maintain proper documentation of customer interactions, wherever applicable.

How to Apply

Interested candidates can apply for the position that best matches their qualifications and experience.

WhatsApp: https://wa.me/+91-XXXXXXXXXX
Email:id- [email protected]

Please mention your preferred process (Ecommerce, Travel, Healthcare, or International Voice) while applying.

Pay: ₹250,000.00 - ₹390,000.00 per year

Work Location: In person

📌 International Voice and Non-Voice Process (Kolkata)
🏢 Outpace Consulting Services
📍 Kolkata