Company Description Datazilla Tech Solution is a technology and service-based company committed to delivering excellence through people, process, and innovation. The organization has successfully executed avatar-based communication projects, digital publishing operations, and software development programs, consistently driving efficiency and measurable outcomes. A seasoned management team and skilled workforce combine domain expertise, advanced tools, and customer-focused delivery to support clients across industries. The company emphasizes transparent operations, ethical business practices, and long-term client relationships. Its mission is to simplify business processes with smart, scalable, and sustainable technology solutions, while striving to be a trusted global partner that creates value and growth opportunities for clients and employees.
Role Description The Voice Agent role at Datazilla Tech Solution is a hybrid position based in Tamil Nadu, India, with some work-from-home flexibility. In this role, the Voice Agent will handle inbound and outbound calls,



respond to customer queries, and provide accurate information and support in a clear, professional manner. Day-to-day responsibilities include following communication scripts and guidelines, maintaining call logs and records, escalating complex issues to the appropriate teams, and ensuring high levels of customer satisfaction. The Voice Agent will collaborate with supervisors and teammates to meet performance targets, adhere to quality standards, and contribute feedback to improve processes and customer experience. The role also involves learning and using company tools and systems, complying with data privacy and security policies, and participating in training sessions to enhance communication and service skills.
Qualifications

• Candidates should possess solid verbal communication skills, active listening, clear diction, and a professional telephone manner.
• Candidates should possess customer service

📌 Voice Agent (India)
🏢 Datazilla Tech Solution
📍 India