Job Description:

Key Responsibilities

Product Ownership & Roadmap

- Own and manage the SQL DB Agent product roadmap, aligned with OASIS program goals, platform strategy, and operational priorities
- Define and maintain the product vision, scope, and backlog (features, integrations, reliability improvements, automation enhancements)

Service Standardization & Governance

- Define standard service offerings and operational requirements for the SQL DB Agent capability (deployment models, supported versions, integrations)
- Establish governance for configuration standards, compatibility matrices, and approved patterns across accounts
- Drive adoption of standard processes, documentation, and runbooks for consistent delivery

Lifecycle, Compliance & Risk Management

- Maintain lifecycle oversight for agent components, including version control, supportability, EOS/EOL tracking, and upgrade plans
- Ensure alignment with security, compliance, and audit requirements (hardening, credential handling, access control, data handling)
- Identify and mitigate product risks impacting estate coverage, telemetry quality, compliance, or service continuity

Operational Enablement & Integration

- Partner with SMEs and operations to support installation, onboarding, configuration, troubleshooting, and operational readiness
- Ensure integration with key processes and tools (e.g., monitoring,



ticketing, CMDB, reporting, patch orchestration where applicable)
- Drive estate onboarding plans and adoption targets to improve coverage and service maturity

Automation & Continuous Improvement

- Identify opportunities to improve automation, self-healing, and operational efficiency through agent capabilities
- Prioritize enhancements that reduce manual effort, improve data quality, and increase compliance outcomes

Performance Management & Reporting

- Define and track KPIs such as agent coverage, deployment success rate, data quality, telemetry timeliness, compliance reporting accuracy, and incident trends
- Provide executive-ready updates on roadmap progress, adoption, risks, and measurable outcomes

Stakeholder Management

- Act as primary interface between engineering, security, operations, delivery teams, and program leadership
- Align priorities across stakeholders and ensure transparent decision-making and delivery execution

At DXC Technology, we believe solid connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive.

📌 OASIS-SQL DB Agent Product Owner (India)
🏢 INES EIT Services India P. Ltd [Formerly Hewlett Packard Global Soft India P.Ltd]
📍 India