Robust Terraform / Infrastructure as Code experience
• Python / Bash scripting
• REST API integration
• Workflow & runbook automation
• Git / CI-CD
• Operational automation
• API-driven configuration
• Production troubleshooting
• Strong SRE / DevOps fundamentals

Owns the automation and engineering layer of the SOW
• Develops Terraform/IaC-based PagerDuty configurations wherever appropriate
• Uses PagerDuty APIs for repeatable configuration and integration
• Builds approved incident-response workflows and runbook automations
• Integrates existing scripts/tools with PagerDuty workflows
• Supports automated service/application onboarding
• Implements approved auto-remediation use cases
• Implements ChatOps/API-driven operational workflows
• Builds appropriate validation, exception handling, logging and rollback controls
• Supports SIT/UAT and end-to-end technical testing
• Helps avoid excessive manual configuration during scale-out
• Supports production cutover, stabilization and automation KT

📌 Senior Site Reliability Engineer (Bengaluru)
🏢 HTC Global Services
📍 Bengaluru