11 Oct
|
Flipped Classroom
|
New Delhi
11 Oct
Flipped Classroom
New Delhi
• Location: Lajpat Nagar, New DelhiExperience: 1–2 YearsWorking Days: 6 Days a WeekAbout the RolePlayhouz Studio is looking for a friendly, confident, and organised Front Desk & Operations Executive who can manage the front desk while also taking responsibility for the smooth day-to-day operations of the studio.The ideal candidate should be comfortable interacting with customers, handling bookings and enquiries, coordinating with staff, and ensuring that the studio is well-managed throughout the day.Key ResponsibilitiesFront Desk & Customer HandlingWelcome and assist customers and visitors at the studio.
• Handle walk-in customers, phone calls, WhatsApp enquiries, and bookings.
• Provide information about studio services, packages, timings, and availability.
• Manage customer check-ins, bookings, and basic billing/payment coordination.
• Handle customer queries and resolve routine concerns professionally.
• Maintain a friendly and qualified front-desk experience.
• Operations ManagementOversee the studio's day-to-day operational activities.
• Ensure the studio is clean, organised,
presentable, and ready for customers.
• Coordinate with staff and service providers for daily requirements.
• Monitor studio schedules, bookings, and room/space availability.
• Ensure all facilities, equipment, and supplies are available and in working condition.
• Maintain basic inventory and inform management about shortages or requirements.
• Coordinate opening and closing procedures where required.
• Ensure operational processes are followed properly.
• Administrative ResponsibilitiesMaintain daily records of bookings, enquiries, payments, and customer details.
• Prepare basic daily/weekly operational reports.
• Coordinate with management regarding customer feedback, operational issues, and requirements.
• Follow up on pending customer payments or booking confirmations when required.
• Assist with basic administrative and coordination tasks.
• Candidate Requirements1–2 years of expe
📌 Front Desk Staff (New Delhi)
🏢 Flipped Classroom
📍 New Delhi