- Booking and Reservations: Search flight, train, hotel and bus availability and secure domestic or international seats matching client budgets and preferences.
- Ticketing and Issuance: Issue, reissue, and upgrade electronic tickets, confirming accuracy of passenger names and passport details.
- Modifications and Refunds: Process date changes, cancellations, and financial refunds according to carrier fare rules.
- Customer Support: Answer inquiries regarding schedules, baggage allowances, seat selection, and travel insurance.
- Disruption Management: Resolve ticketing errors, delayed connections, or cancellations while keeping passengers informed.

Required Skills and Tools

- System Proficiency: Operational knowledge of Global Distribution Systems (GDS) like Amadeus, Galileo, or Sabre.
- Administrative Accuracy: Precision in data entry to prevent costly rebooking fees or name-match errors.
- Communication: Active listening and qualified demeanor when handling upset or stranded traveler.

Education : Any Degree

Experience: 1-3 Years

Pay: ₹15,000.00 - ₹20,000.00 per month

Benefits:

- Cell phone reimbursement
- Flexible schedule

Work Location: In person

📌 Reservation Executive (Ganapathy)
🏢 GOLDEN SHAHEEN CONSULTANCY
📍 Ganapathy