Job Description: IT Program Manager
Location: Anna Nagar, Chennai
Work Mode: Onsite
Working Hours: 7:30 PM – 5:00 AM IST (Night Shift)
Experience: 8–15 years
Industry: IT / Technology Services

Key Notes:
• 8–15 years of experience in program/delivery management or operations within the IT services industry, with exposure to US clients or processes.
• Excellent communication skills and the ability to work effectively with leadership, clients, and teams.
• Open to constructive feedback, committed to self-development, and curious about emerging technologies.
• Adaptable, hands-on, and ownership-driven, with an interest in building and growing with the organization long-term.

About the Role
We are looking for an experienced IT Program Manager to work closely with senior leadership and drive program delivery, operational efficiency, and business performance as the company scales.
This role combines program delivery, P&L; ownership, process improvement, and strategic execution. The ideal candidate can bring structure to evolving environments, identify opportunities for improvement,



and translate business priorities into scalable processes and measurable outcomes.

Key Responsibilities
• Own end-to-end program delivery, ensuring timelines, quality, client satisfaction, and business objectives are met.
• Establish and improve processes, SOPs, governance frameworks, and performance metrics.
• Manage program-level financial performance, including budgets, margins, resource utilization, and cost optimization.
• Identify operational gaps and implement improvements to strengthen efficiency and scalability.
• Work closely with senior leadership on strategic initiatives, business reviews, and recommendations for new programs or service enhancements.
• Manage client and stakeholder relationships, ensuring transparent communication, accountability, and effective resolution of delivery challenges.
• Navigate evolving priorities and drive initiatives from problem identification through imp

📌 Information Technology Program Manager (Chennai)
🏢 MokshaaLLC
📍 Chennai