Job description:

Job Description Role Purpose
The purpose of the role is to lead the automation initiatives including Holmes within the client accounts of a vertical for service line offerings to increase the efficiency and productivity.
͏ Do
1. Lead configuration of applications through subject knowledge and standardize models
• Review and stay abreast with current and upcoming trends in automation technology and best practices as well as account delivery processes and requirements in the BU/ DU
• Develop and review the Account Automation Plans for each account in the BU in consultation with the Account Partners and Delivery teams
• Evaluates client/BU needs, develops configurations that support business processes
• Support the Account and delivery teams in presenting the business case for the automation to the client and seek approval
• Audit configuration items to verify conformance to specifications, drawings and interface control documents, and other contractual requirements




• Develop scalable standards of dashboard and process support system for active automation monitoring
• Develop Statements of Work for requested customization of reports/ software/ technology and add-ons as required
• Maintain all related documentation, schematics, models and keeps control drawings updated.
• Serve as the project s technical point of contact to implement and manage the appropriate level of access control to protect export controlled, proprietary, and sensitive project information

͏ 2. Coordinate with the teams for product development and support automation and governance
• Understand the overall infrastructure landscape by reviewing the current solutions at play within various accounts in the BU
• Identify and implement cutting-edge solutions to present and future customer needs including deriving requirements from customer interactions, internal as well as external
• Reviews the automation projects on progress and resolves complex escalations related to operations, product

📌 LEAD - DELIVERY TRANSFORMATION (Bengaluru)
🏢 Wipro
📍 Bengaluru