? Role DetailsPosition: Supply Chain & Quality Operations Associate
Function: Operations / Supply Chain
Work Mode: Primarily on-ground at 3rd-party manufacturing facility
Type: Full time Internship
Experience: 1–3 years / Freshers welcome Tools: Excel, Google Sheet, Inventory & shipment tracking

? What You Will Own1. Inventory Management• Track incoming raw materials and their quantities.
• Track arrival of packaging materials, labels, boxes, tins, etc.
• Maintain inventory records and stock movement.
• Verify physical inventory against records.
• Flag shortages, delays, discrepancies or damaged materials.
• Maintain a clear RM + Packaging + Finished Goods inventory tracker.

2. Manufacturing & Batch AuditYou will act as an additional layer of operational quality control at the manufacturing facility.
• Verify that the correct raw materials are being used.
• Check formulation/batch requirements against approved specifications.
• Verify packaging material before production.
• Check that the correct packaging and labelling is being used.




• Conduct batch-level checks during production and packing.
• Identify deviations, errors or inconsistencies.
• Document issues and immediately escalate them to the reporting manager.
• Maintain batch-wise records and documentation.

The goal: no wrong formulation, no wrong packaging, no unexplained inventory mismatch and no avoidable dispatch error.
3. Dispatch & Shipment Tracking• Coordinate with the manufacturing facility for finished-goods dispatch.
• Track shipments from dispatch to delivery.
• Maintain shipment tracking records.
• Identify delayed, stuck or failed deliveries.
• Coordinate with logistics partners wherever required.
• Share shipment status with the internal team.

4. Customer Support — Delivery RelatedYou will also work with the customer support function for logistics-related queries.
For example:
• “Where is my order?”
• “When will my order arrive?”
• “My tracking hasn't updated.”
• “My shipment is delayed.”

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