We are looking for enthusiastic and self-motivated Tele Sales Executives (female candidates preferred for diversity hiring) for our Goregaon office. This entry-level role is ideal for freshers passionate about sales and customer interaction. You will play a key role in promoting logistics services via outbound calling, generating leads, and building long-term customer relationships.
Note: While this role welcomes female candidates, the hiring process remains inclusive and skill-based.
Key Responsibilities
- Make outbound calls to potential or existing customers to promote logistics services.
- Handle inbound calls, respond to queries, and provide basic service information.
- Generate leads and record relevant customer information for follow-up.
- Assist senior sales executives by qualifying prospects and scheduling callbacks or appointments.
- Maintain customer data and call records accurately in the CRM system.
- Perform regular follow-ups with leads to maintain engagement and interest.
- Share customer feedback or complaints with the relevant team for resolution.
- Learn and stay updated on logistics services, pricing, and processes.
Required Skills and Qualifications
- Education: Minimum 12th pass / HSC or Graduate in any stream
- Experience: Freshers are welcome; prior internship or BPO/call center exposure is a plus
- Languages: Fluent in Hindi and English; Bengali or Marathi (optional based on location)
- Soft Skills:
- Excellent verbal communication
- Positive attitude and eagerness to learn
- Ability to handle rejections gracefully
- Basic understanding of customer service
- Technical Skills:
- Basic computer literacy (MS Excel, Email, Internet)
- Willingness to learn CRM software
Skills:- Communication Skills and Business Development