International Voice Process

Job Title: Customer Support Executive – International Voice Process

Location: Hyderabad, Telangana

Work Mode: Hybrid

Shift: Night Shift

Joining: Immediate Joiners Preferred

Job Overview

We are hiring enthusiastic and customer-focused candidates for the International Voice Process in Hyderabad. Candidates with excellent English communication skills and a passion for customer service are encouraged to apply. Both freshers and experienced candidates are welcome.

Eligibility Criteria

- Education: Any Undergraduate (UG), Graduate, or Postgraduate (PG).
- Experience: Freshers and experienced candidates can apply.
- Experience Limit: Candidates with a maximum of 3 years of experience are eligible.
- Communication: Excellent verbal English communication skills are mandatory.
- Shift Flexibility: Must be comfortable working night shifts.
- Work Location: Hyderabad candidates only.
- Relocation: Candidates must be currently based in Hyderabad and should not require relocation.
- Joining: Immediate joiners preferred.
- Should be okay to work with 8months of contract

Salary Package

- Freshers: Up to ₹4.5 LPA CTC.
- Experienced Candidates: Up to ₹5 LPA CTC, depending on relevant experience and interview performance.

Key Responsibilities

- Handle inbound and/or outbound international customer calls.
- Provide professional and effective customer support in English.
- Understand customer concerns and offer appropriate solutions.
- Resolve customer queries while maintaining high service quality.




- Follow company policies, process guidelines, and quality standards.
- Maintain professional communication and customer satisfaction throughout every interaction.

Benefits

- Hybrid work model.
- Two-way cab facility (pickup and drop).
- Competitive salary package.
- Opportunity to work in an international customer support setting.

Important Notes

- Candidates with a maximum of 3 years of total work experience are eligible.
- Candidates with any previous absconding or employment termination history are not eligible.
- Candidates must be comfortable with night shifts.
- No relocation support; candidates must be available to work in Hyderabad.
- Excellent English communication skills are a must.

Interested candidates who meet the above criteria can apply immediately.

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Skills: fraud investigation , Collections, Voice Process, Excellent Verbal And Written Communication Skills, English Communication Skills, International Voice Process

Experience: 0.00-3.00 Years

Education: Bachelor of Architecture (B.Arch), Bachelor Of Computer Application (B.C.A), Master in Computer Application (M.C.A), Bachelor of Science (B.Sc), Bachelor Of Technology (B.Tech/B.E), Bachelor of Business Administration (B.B.A), Masters in Technology (M.Tech/M.E), Bachelor of Commerce (B.Com), 12th Class (XII), Bachelor of Arts (B.A), Post Graduate Diploma in Computer Applications (PGDCA), Bachelor of Education (B.Ed)

📌 International Voice Process (Hyderabad)
🏢 Hucon Solutions India Private
📍 Hyderabad