We are seeking a highly experienced Solution Architect to lead the design and development of transformative Business Process Services (BPS/BPO) and Enterprise Application solutions across Finance & Accounting (F&A;), Procurement, Supply Chain, and Shared Services functions.

The ideal candidate will combine deep domain expertise in business operations with robust knowledge of ERP platforms, digital transformation, automation, AI, and emerging Agentic AI technologies. This individual will partner closely with Sales, Operations, Consulting, Product, and AI teams to create differentiated solutions that drive measurable business outcomes for global clients.

The role will be instrumental in shaping next-generation Agentic BPaaS offerings by integrating AI agents, workflow orchestration, process intelligence, enterprise applications, and operational excellence frameworks.

Key Responsibilities

Solution Design & Architecture

• Lead end-to-end solution architecture for large-scale BPO, Managed Services, and BPaaS opportunities.

• Design transformation-led solutions across:

• Finance & Accounting (R2R, P2P,



O2C)

• Procurement & Source-to-Pay

• Supply Chain Planning

• Logistics & Fulfillment

• Inventory Management

• Supplier Management

• Shared Services Operations

• Create future-state operating models incorporating Agentic AI, Automation, Analytics, and Human-in-the-Loop workflows.

• Develop scalable, outcome-based solutions aligned with client business objectives.

Agentic AI & Digital Transformation

• Identify opportunities to embed Agentic AI capabilities into business processes.

• Collaborate with AI, Data Science, and Product teams to design:

• Autonomous workflow agents

• AI copilots

• Exception management agents

• Knowledge agents

• Predictive and prescriptive decision-support systems

• Build business cases demonstrating productivity, quality, cycle-time, and cost improvements.

• Stay current on emerging AI, GenAI, Agentic AI, process mining, and

📌 Business Consulting Sr. Manager (Bengaluru)
🏢 NTT DATA Services
📍 Bengaluru