Job Title: Customer Support Executive – International Voice Process

Location: Hyderabad, Telangana

Work Mode: Hybrid

Shift: Night Shift

Joining: Immediate Joiners Preferred

Job Overview

We are hiring enthusiastic and customer-focused candidates for the International Voice Process in Hyderabad. Candidates with excellent English communication skills and a passion for customer service are encouraged to apply. Both freshers and experienced candidates are welcome.

Eligibility Criteria

• Education: Any Undergraduate (UG), Graduate, or Postgraduate (PG).
• Experience: Freshers and experienced candidates can apply.
• Experience Limit: Candidates with a maximum of 3 years of experience are eligible.
• Communication: Excellent verbal English communication skills are mandatory.
• Shift Flexibility: Must be comfortable working night shifts.
• Work Location: Hyderabad candidates only.
• Relocation: Candidates must be currently based in Hyderabad and should not require relocation.
• Joining: Immediate joiners preferred.
• Should be okay to work with 8months of contract

Salary Package





• Freshers: Up to ₹4.5 LPA CTC.
• Experienced Candidates: Up to ₹5 LPA CTC, depending on relevant experience and interview performance.

Key Responsibilities

• Handle inbound and/or outbound international customer calls.
• Provide professional and effective customer support in English.
• Understand customer concerns and offer appropriate solutions.
• Resolve customer queries while maintaining high service quality.
• Follow company policies, process guidelines, and quality standards.
• Maintain professional communication and customer satisfaction throughout every interaction.

Benefits

• Hybrid work model.
• Two-way cab facility (pickup and drop).
• Competitive salary package.
• Opportunity to work in an international customer support environment.

Significant Notes

• Candidates with a maximum of 3 years of total work experience are eligible.
• Candidates with any previous absconding or emp

📌 International Voice Process (Hyderabad)
🏢 Cvali
📍 Hyderabad