About the Company

Build on the startup culture with a 10X growth spirit (doing things the “Lenskart Way”).

About the Role

The ideal candidate for the role of a Zonal Manager will be an enterprising individual with a proven track record of delivering business results and managing teams, with a strong desire for driving exponential revenue growth.

Responsibilities

• Be responsible for managing and growing the overall P&L; of their stores
• Grow and manage a portfolio of 50 to 100 stores across a geographical region
• Set targets for the AOMs and ensure appropriate cascading across all the stores in the Zone
• Identify areas for additional market penetration
• Monitor stores’ growth through weekly review meetings with the AOMs
• Adhere to review guidelines and parameters defined by the head office and the BU Head
• Identify and address issues with under-performing stores
• Manage and expand existing stores’ business as well as drive revenue growth in new stores
• Ensure solid store openings
• Understand and take actions on the store audits,



market data and performance reports
• Help develop and ensure strong execution of BTL marketing strategies
• Ensure timely and adequate store staffing as per the manpower plan, and keep the attrition levels in control
• Ensure a robust talent pipeline for all the stores in the Zone
• Build and deliver the extraordinary shopping experience that delights our customers, resulting in industry leading NPS
• Drive effectiveness and productivity of the teams by supporting and ensuring the highest quality of hiring, training and retail operations
• Set and deliver the highest standards of store upkeep and staff grooming
• Create a high energy work environment across all stores in the Zone
• Develop deep customer understanding through store visits, customer interactions, and analysis of customer feedback and other reports
• Conduct regular store visits to preempt customers’ issues and concerns
• Control and improve the cost structure of

📌 Zonal Head (India)
🏢 Lenskart.com
📍 India