NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Messaging Services Specialist to join our team in Bangalore, Karnātaka (IN-KA), India (IN).
• A customer-centric approach with a focus on delivering high-quality support.
• Strong verbal and written communication skills, with the ability to explain technical concepts to end users
• Understanding their requirements and creating a positive client experience throughout the total client journey.
• Adaptable working in shifts supporting 24X7 or US business hours steady state operations.
• Individuals understand their own area and can perform all facets of their role. Good analytical, excellent communication and problem-solving skills - Energetic, self-motivated and self-sufficient in accomplishing tasks.
• Performs a variety of maintenance tasks associated with the support, modification, and updating and patching servers, also include software installations,



upgrades and tests.
• Participates in troubleshooting and resolution of client problems using integrated data processing and communication solutions.
• Regularly exercises discretion and independent judgment on technical matters.
• Good working knowledge and demonstrated ability utilizing systems, tools and procedures to accomplish job.
• Build deeper understanding of processes, procedures, customers and organization

Technical Skillset
• Experience and good knowledge of Microsoft 365 cloud services and applications, such as Exchange Online, SharePoint Online, OneDrive for Business, and MS Teams.
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• Creating, managing, and troubleshooting user mailboxes, shared mailboxes, and resource mailboxes
• Administering distribution groups, Microsoft 365 Groups, and mail-enabled security groups
• Resolving Non-Delivery Reports (NDRs), email delivery issues, and client-side Outlook and MS-Teams connectivi

📌 Messaging Services Specialist (Bengaluru)
🏢 NTT DATA Services
📍 Bengaluru