Company Description Skillthread Consultancy Services is a next-generation IT consulting and digital engineering firm that helps global enterprises and public sector organizations build, transform, and secure critical technology systems. Headquartered in Texas, USA, with an expanding offshore presence in India, the company delivers domain-aligned solutions through agile execution and deep expertise across cloud, data, automation, AI, and up-to-date enterprise platforms. Its global delivery model supports complex transformation initiatives while maintaining compliance, resilience, and scalability. Core practices span digital transformation, cloud engineering, data analytics, AI/ML, Agentic AI, cybersecurity, application development, ERP and CRM consulting (including Salesforce), and quality engineering. Skillthread combines startup agility with enterprise-grade delivery to help clients modernize with confidence and build robust digital ecosystems.

About the Role
Skillthread Consultancy Services Pvt. Ltd. is hiring a Senior Salesforce QA Automation Engineer for a U.S.



financial services client project.
We are looking for a hands-on Quality Engineering professional with deep Salesforce Service Cloud testing experience, strong automation engineering skills, and practical experience with Microsoft technologies and AI-assisted testing. You will own testing across Salesforce applications and enterprise integrations, working directly with client stakeholders and delivery teams.
Key Responsibilities
• Define test approaches, assess change impact, and design comprehensive scenarios from requirements, user stories, and acceptance criteria.
• Perform functional, exploratory, regression, integration, end-to-end, and user acceptance testing.
• Validate Service Cloud capabilities, including case management, service console, queues, assignment and escalation rules, Omni-Channel routing, entitlements, milestones, and knowledge management.
• Test Salesforce Flows, Lightning Web Component

📌 Senior Salesforce QA Automation Engineer (India)
🏢 Skillthread Consultancy Services
📍 India