11 Oct
|
Envision
|
Mumbai
Job Title: Telecalling ExecutiveLocation: LowerParel,Mumbai
Company: Envision Overseas Education Consultants LLP
Employment Type: Full time/Part-time
Experience Required: 6 months – 2 years
About Us:
Envision Overseas Education is a leading consultancy dedicated to guiding students through
every step of their journey toward higher education abroad. We are currently expanding our team
and looking for a passionate Telecalling Executive to be the first point of contact for aspiring
students and parents.
Key Responsibilities:
• Make outbound calls to students and parents to explain services related to overseas
education.
• Understand student requirements and provide accurate information on courses, countries,
universities, and visa processes.
• Follow up consistently with leads generated through marketing campaigns, referrals, and
walk-ins.
• Schedule appointments for education counselors.
• Maintain and update call records, lead status, and student information in the CRM
system.
• Meet daily/weekly/monthly call and lead conversion targets.
• Maintain a professional and positive approach with all clients and team members.
Requirements:
• Minimum qualification: HSC / Graduate in any discipline.
• Excellent communication and interpersonal skills (English, Hindi & regional languages preferred).
• Confidence in making cold/warm calls and handling client queries effectively.
• Good listening and convincing skills.
• Basic knowledge of MS Office and CRM tools.•
• Prior experience in telecalling/customer service/education consultancy is a plus.
Working Days: Monday to Saturday
Timings: 10:00 AM to 6:30 PM
📌 Tellecaller Executive (Mumbai)
🏢 Envision
📍 Mumbai