Customer Communication

- Make outbound calls to potential or existing customers
- Handle inbound calls and respond to customer inquiries
- Explain products/services clearly and professionally

Sales & Lead Generation

- Generate leads and identify recent sales opportunities
- Convert prospects into customers
- Follow up on previous conversations and interested leads

Customer Support

- Resolve customer queries and complaints
- Provide accurate information about products, pricing, and offers
- Maintain a positive and helpful attitude

Data Management

- Maintain call records and update customer details in CRM
- Track call outcomes and report daily performance
- Ensure data accuracy and proper documentation

Target & Performance

- Achieve daily/weekly/monthly call targets
- Meet sales or conversion goals
- Improve call quality and communication skills

Coordination

- Work with sales/marketing team for campaigns
- Share customer feedback with management
- Assist in improving scripts and processes

Skills:- Communication Skills and English Proficiency

📌 Telecaller (India)
🏢 interviewaxis
📍 India