The Service Department of our organization is expanding and looking for a dedicated Technician who thrives in a hands‑on, customer‑oriented workshop setting. This position plays a pivotal role in ensuring that every two‑wheel vehicle that enters the bay receives thorough, timely, and high‑quality service. Reporting directly to the Floor Supervisor, the Technician will work closely with Service Advisors, the Workshop Manager, and the parts team to deliver seamless repair operations while upholding the highest standards of safety, documentation, and customer satisfaction.

Key duties begin with the accurate interpretation of job orders. Technicians must review each order, confirm the scope of work, and seek clarification from the Service Advisor whenever the instructions are ambiguous. This proactive approach prevents rework and ensures that the customer’s expectations are met from the outset.

Once the work scope is clear, the Technician conducts a comprehensive visual inspection of the vehicle. Any additional damage, wear, or required repairs are noted on the job card, and the customer is promptly informed through the Service Advisor. This step is critical for maintaining transparency and building trust.

The core of the role involves performing repairs and routine service tasks in line with manufacturer specifications and internal procedures. Whether it is engine tuning, brake servicing, electrical diagnostics, or component replacement, each task must be completed within the prescribed timeframes while using calibrated tools and adhering to safety protocols. Upon completion,



the Technician signs the job card, records the exact hours spent, and logs all parts and consumables used.

Effective parts management is another essential responsibility. The Technician determines the necessary parts and tools before starting a job, requests any out‑of‑stock items, and ensures that all warranty or exchange parts are correctly labeled and returned to the Warranty/Parts office. Unused parts must be returned to the parts department immediately to maintain inventory accuracy.

Communication is a continuous thread throughout the repair process. If additional work is identified during the service, the Technician must inform the Service Advisor, who will then coordinate with the customer for approval. This ensures that no unexpected work is performed without explicit consent.

Compliance with industry safety standards is non‑negotiable. The Technician must verify that all repaired systems meet safety criteria before the vehicle is handed back to the customer. Any faults discovered during the repair must be clearly documented on the job card.

Beyond technical tasks, the Technician is expected to maintain the condition and inventory of all tools provided by the company.



Only calibrated equipment should be used, and all special tools, technical literature, and equipment must be returned to their designated locations in clean and functional condition after each shift.

Customer satisfaction is a direct outcome of the Technician’s diligence. Protecting the vehicle and its contents while under repair, delivering the customer’s old parts in an organized manner, and ensuring a clean, orderly work setting all contribute to a positive service experience.

Performance is measured through several key performance indicators (KPIs). These include achieving a top‑2% in‑moment survey rating, minimizing repeat repairs, maintaining high daily productivity, and adhering to 5S principles—such as keeping the bay clean, arranging tools properly, using trays for oil and removed parts, wearing the prescribed uniform and safety shoes, and generating at least one Kaizen suggestion per month.

The ideal candidate holds an ITI or diploma in automotive technology, possesses 2–5 years of hands‑on experience with two‑wheel vehicles, and demonstrates a genuine passion for electric vehicles and motorcycling. Strong technical knowledge, meticulous documentation habits, and a commitment to continuous improvement are essential for success in this role.

If you are a motivated technician who enjoys solving complex mechanical problems, delivering exceptional service, and contributing to a culture of safety and efficiency, we invite you to apply and become a key member of our Service team.

📌 Technician (Ahmedabad)
🏢 Happiest Resume
📍 Ahmedabad