work from home (Voice process) (Bengaluru)

work from home (Voice process) (Bengaluru)

11 Oct
|
One Degree North Human Resource
|
Bengaluru

11 Oct

One Degree North Human Resource

Bengaluru

Description

We are looking for dedicated individuals to join our work-from-home voice process team in India. This role involves handling customer interactions through voice calls, providing exceptional service, and resolving queries effectively.

Responsibilities

- Handle inbound and outbound voice calls effectively and efficiently.
- Provide exceptional customer service and support to clients.
- Resolve customer inquiries and issues in a timely manner.
- Document call details and customer interactions accurately in the system.
- Collaborate with team members to enhance service delivery and customer satisfaction.

Skills and Qualifications

- Excellent verbal communication skills in English and local languages.
- Robust listening skills and the ability to empathize with customers.
- Basic computer skills and proficiency in using call center software.
- Ability to work independently and manage time effectively in a remote environment.




- Problem-solving skills and the ability to think on your feet.

Qualification:12th and above

Experience:0-1 year experience in BPO

Shift: Male :24/7 Rotational shift

Female: 7am-9pm (Any 9hours),1 rotational off

Salary: 15k- 20k

Process: Customer support/Tele calling/semi voice

Languages: English and Hindi

Designation: Customer Support Executive

Location: HRBR Layout Bangalore

Age Cut Off: 36 Years

Cab: N/A

Excellent Communication Required

Immediate joiners required

Interested candidates send your updated resume to this what's app number: (phone hidden)

Email id: [HIDDEN TEXT]

Skills: Data Entry, Problem Solving, Time Management, Adaptability, Active Listening, crm software, Technical Support, Customer Service

Experience: 0.00-3.00 Years

📌 work from home (Voice process) (Bengaluru)
🏢 One Degree North Human Resource
📍 Bengaluru

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