Company Name: Italia Ceramics Ltd

Company Website: https://italiagroup.in/

Roles & Responsibilities

​

- To act as a single point
connection between all Marketing Field staff / Dealers/ Corporate office /
Other Departments and to respond to business inquiries in accordance with
established policies and procedures.

- To
interfaces with Sales professionals, Marketing Assistants and Designers
regarding marketing and client requirements.

- To
collect the necessary information to complete marketing tasks.
Independently determines the appropriate methodology in creating marketing
and presentation materials.

- To coordinate
with multiple client projects by coordinating with Marketing staff,
approving and closing out task specifications and tracking results.

- To co-ordinate with CAD team,
developing and sending the presentation to all clients and Architects.

- To
provide Samples and Promotional material to the concerned clients. Along
with that also send Quotations / Performa invoices as desired by the
client/ dealers.

- To effectively
respond to complex inquiries or complaints from clients, co-workers,
supervisor, and/or management. To solve problems involving several options
in situations.

- To




prioritize work assignments and to obtain appropriate approval prior to
placing orders with factory. Organizing and coordinating work assignments
with factory.

- To
review expediting schedules on all customer orders and forwarding obtained
information to planning and sales teams

- To
review expediting schedules on all customer orders and forwarding obtained
information to planning and sales teams

- To
manage the flow of orders requires strong reliance on monitoring and
co-ordination of dispatch schedules both manually and with computer
programs

- To handle ERP System for
Order/Sample/Promotional Tool processing.

- To
update and maintain the document library and marketing supplies.

- To train
team members on various software programs along with processes.

Requirements

- 2–5 years of experience in Sales Coordination, Marketing Coordination, or Sales Support.

- Good knowledge of MS Excel, PowerPoint, ERP and basic CAD coordination.

- Strong communication, coordination, follow-up and client-handling skills.

- Ability to manage multiple tasks, quotations, samples, orders and dispatch coordination.

- Robust organizational skills with a proactive and problem-solving approach.

📌 Sales Support (New Delhi)
🏢 Important Business
📍 New Delhi