We are pleased to share the details for your upcoming in-person interview for the Customer Support Executive (Inbound Voice & Non-Voice) position with Signify (formerly Philips).
Job Overview & Terms
- Job Title: Customer Support Executive (Inbound Voice & Non-Voice)
- Location: Noida (In office)
- Work Schedule: Monday to Saturday, 9:00 AM 6:00 PM (Fixed Shift)
- Incentive / Bonus: Applicable after completion of the probation period
- Cab Facility: Not available
- Required Languages: Fluency in Malayalam, Hindi, and English (Spoken & Written)
- Key Responsibilities & Qualifications
- Handle inbound calls, product support, troubleshooting, and complaint registration.
- Provide after-sales service and support for products under warranty.
- Manage customer queries across voice and non-voice channels (email, chat, CRM).
- Maintain accuracy in documentation, follow SOPs, and adhere to contact center quality metrics.
- Requirements: 12 years of experience in a customer support/call center role preferred; strong communication skills, patience, and basic proficiency in MS Office/CRM tools.
Share your CV to -
[email protected]
📌 Walk-in || Customer Support Executive (Greater Noida)
🏢 Quess IT Solutions
📍 Greater Noida