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Key Responsibilities:

- Manage and maintain the organization's IT infrastructure, including servers, computer systems, user accounts, access controls, and security policies.
- Administer and support Windows Server environments, including ERP, App Anywhere, and other business-critical applications.
- Manage Google Workspace (G-Suite), email services, web hosting, antivirus solutions, and network security systems.
- Implement and monitor firewall policies, VPN access, and cybersecurity measures using Seqrite UTM Firewall and related technologies.
- Provide support, troubleshooting, and coordination for ERP-related issues, enhancements, and recent developments.
- Ensure timely renewal and management of software licenses, antivirus subscriptions, domains, webmail services, Bulk SMS APIs, and Annual Maintenance Contracts (AMCs).
- Manage MPLS, leased line, internet connectivity,



and network services from telecom providers such as Airtel and Jio.
- Handle M2M SIM lifecycle management, including activation, deactivation, billing, and technical support.
- Coordinate with internal IT teams, vendors, and service providers to ensure prompt resolution of IT-related issues.
- Ensure smooth functioning, preventive maintenance, and uptime of IT systems across all business locations.
- Monitor system performance, data security, backups, and disaster recovery processes.
- Recommend and implement technology improvements aligned with business needs and organizational objectives.

Desired Skills:

- Windows Server Administration
- Google Workspace (G-Suite) Administration
- ERP Support & User Management
- Firewall & Network Security
- LAN/WAN/MPLS Management
- IT Infrastructure Management
- Vendor Coordination
- Cybersecurity & Antivirus Management
- Troubleshooting & Technical Support
- Telecom & ISP Management

📌 IT Head (Bulandshahr)
🏢 Creamy Foods
📍 Bulandshahr