Role & responsibilities

- Train assigned current hires both individually and as a group as needed on all functions as directed.
- Conduct assessments for the trainees and publish the scores in the NHT update.
- Evaluate training progress and competency of trainees.
- Immediately bring to the notice of the respective L1 training manager of any trainee behavioral issue.
- Record trainees attendance and publish it daily in the NHT update.
- Maintain training summary report for each batch.
- Update training module as per guideline change and keep L1 manager informed.
- To Develop concise written training guidelines and processes for all department functional areas.
- Maintaining and publishing daily class updates.
- Attending Quality Meetings as required.




- Co-ordinate with different operation leads/L1 Managers to deploy the trainees on floor.

Role Requirement

- Graduate in any stream
- End-to-end RCM knowledge
- 4 -6 years of Revenue Cycle Management (RCM) experience
- Minimum 2 years of experience training new hire batches.
- Valuable English communication (reading, writing)
- Should be comfortable and familiar with virtual training.
- Understanding of US healthcare, HIPAA
- Is proficient with MS office skills
- Capable of executing tasks based on work instructions

Preferred candidate profile

- Should be open to traveling to other locations as per the requirements
- Flexible working in rotational shifts

📌 Consultant- Process Training (Mumbai)
🏢 Health Prime Services
📍 Mumbai