Position: VIP Support Executive
Location: Santacruz Kalina, Mumbai
Experience: 3+ years

Key Responsibilities

- Provide dedicated IT support to approximately 24 VIP users, including CXOs, CEOs, MDs, and Chairpersons.
- Handle end-to-end desktop, laptop, Microsoft 365, and application support for VIP users.
- Understand organizational hierarchy and prioritize support requests based on user designation and business criticality.
- Provide prompt resolution to technical issues while maintaining a high level of customer service.
- Manage and troubleshoot Microsoft Office 365-related issues.
- Provide support for Zscaler and Microsoft Autopilot.
- Coordinate with internal IT teams and vendors for issue resolution and escalations.
- Maintain excellent communication and skilled etiquette while interacting with senior management.




- Maintain confidentiality while handling sensitive information and executive-level requests.

Required Skills

- 3+ years of experience in VIP Support / Executive IT Support.
- Experience supporting CXO-level users, CEOs, MDs, and senior management.
- Good knowledge of Microsoft Office 365.
- Hands-on experience with Zscaler and Microsoft Autopilot.
- Excellent verbal and written communication skills.
- Strong troubleshooting and problem-solving abilities.
- Flexibility to travel occasionally to external venues for VIP support.
- Professional appearance, etiquette, and customer-handling skills.

If interested, share your resume at [email protected]

📌 Job Opening For VIP Support Engineer - Mumbai (Santacruz)
🏢 Team Computers
📍 Mumbai