Role & responsibilities

- Manage day-to-day soft service operations across assigned client sites.
- Supervise housekeeping, pantry, landscaping, pest control and other soft service activities.
- Ensure adequate manpower deployment as per client requirements and agreed SLAs.
- Prepare and monitor staff rosters, attendance and shift schedules.
- Conduct regular site inspections and ensure service quality and hygiene standards.
- Handle client concerns, complaints and service escalations professionally.
- Coordinate with supervisors and site teams for smooth operational execution.
- Monitor manpower productivity, absenteeism and attrition.

Preferred candidate profile

- 48 years of experience in Facility Management / Soft Services / Housekeeping Operations.
- Experience in managing large manpower and multiple sites will be preferred.
- Good knowledge of housekeeping and soft service operations.
- Solid communication, client-handling and team-management skills.

📌 Assistant Manager-Operation Manager(Facility Management) (Chennai)
🏢 UPDATER SERVICES- UDS
📍 Chennai