11 Oct
|
Movate Technologies
|
Chennai
11 Oct
Movate Technologies
Chennai
Roles and Responsibilities :
- Handle customer inquiries, resolve issues, and provide solutions via phone calls in a professional and courteous manner.
- Process international voice calls from clients across various time zones, ensuring timely resolution of queries and concerns.
- Maintain accurate records of all interactions with customers using CRM software for tracking purposes.
- Collaborate with team members to achieve daily targets and meet performance metrics.
Job Requirements :
- 1-3 years of experience in an International BPO or Call Centre workplace.
- Strong communication skills for handling international voice processes effectively.
- Ability to work on rotational shifts including evenings, nights, weekends, and holidays as required by the business needs.
📌 International Voice Process Executive (Chennai)
🏢 Movate Technologies
📍 Chennai