Your job:

- Operate, maintain, and troubleshoot global Windows Server environments
- Provide L2 and L3 support for incidents and service requests
- Deploy, configure, upgrade, migrate, and decommission Windows servers
- Plan, implement, document, and validate infrastructure changes
- Coordinate Windows Server patching
- Support server hardening, Microsoft Defender, vulnerability remediation, and compliance activities
- Support Privileged Access Management (PAM) and secure use of privileged and service accounts
- Monitor server availability, capacity, performance, and security
- Maintain operational documentation and CMDB information
- Follow ITIL processes and participate in continuous service improvement
- Participate in the on-call rotation for 24x7 operations

Your qualifications:

- Degree in Information Technology, Computer Science, or equivalent qualified experience




- Minimum 5 years of hands-on experience in enterprise Windows Server administration and support
- Strong Windows Server administration and troubleshooting skills
- Experience with server deployment, lifecycle management, and patching
- Good knowledge of Group Policy and basic Active Directory administration
- Advanced PowerShell scripting skills
- Experience with monitoring tools and virtualized Windows environments
- Knowledge of Hyper-V and backup/recovery concepts
- Practical experience with server hardening, Microsoft Defender or similar EDR solutions, vulnerability management, and PAM
- Experience with ServiceNow or similar ticketing tools and ITIL processes
- Very good written and spoken English

📌 Windows Server Platform Expert (Bengaluru)
🏢 Festo India
📍 Bengaluru