Entry is restricted after 12 PM for the interview

Role & responsibilities

- Maintain databases and managing order, creating order ID
- Execute and maintain order management processes
- Bill-to site updates,generating bills
- Discount tier management, End-of-life product updates
- Handle emails.
- SLA tracking, and handling client calls/escalation process.
- Ensure meeting SLAs and measuring KPIs, day-to-day query resolution, and timely process escalations.
- Quality Initiatives and Identifying automation initiatives

Key Skills

- Strong written and verbal English communication.
- Excellent customer service and problem-solving skills.
- Valuable listening skills.
- Ability to multitask in a fast-paced environment.

Preferred candidate profile

- Graduates from - BCA, BCom, BBA,



BA with year of graduation, 2024, 2025 and 2026 only (along with provisional/degree certificate).
- Graduates with Good English communication skills.
- Freshers and experienced candidates with less than 2years of experience will be considered.
- Candidates must have basic computer proficiency and strong customer service orientation.
- Must be comfortable working in rotational shifts (including night shifts) and rotational week-offs.
- Work from office role

Not Eligible: Candidates with technical or niche qualifications such as BE, BTech, ME, MTech, MCA & MBA qualifications

📌 Walk-in || Wipro is hiring For Associate - Order Management role in Chennai
🏢 Wipro
📍 Chennai