Role & responsibilities

Sales and Business Development: -

Generate leads through various channels such as networking, referrals, and industry events.

Identify potential clients and opportunities for expanding the customer base.

- Build and nurture relationships with prospective customers to convert leads into clients.
- Conduct daily sales calls to potential clients, addressing their shipping and logistics needs. Oversee client relationships for satisfaction and repeat business.
- Facilitate the onboarding process for current customers, ensuring a smooth transition.
- Stay informed about market trends and competitive intelligence in both the air and ocean freight sectors to identify growth opportunities and challenges.
- Act as the primary point of contact for customer inquiries related to ocean, air, import, and export shipments.
- Convert customer inquiries and leads into confirmed orders, ensuring accuracy and completeness of customer requirements.
- Cultivate and maintain strong relationships with clients to foster trust and customer loyalty.
- Continuously engage with customers throughout the shipment process, providing updates and addressing inquiries.

Rate Management and Quotation
- Collaborate with the pricing team to check and confirm rates for various shipping methods (ocean, air) and import/export services.
- Verify carrier rates and service options to ensure competitiveness and alignment with customer requirements.
- Support the pricing team in providing accurate and competitive rate quotations to customers.




- Assist in rate negotiations with agents/vendors and presenting price quotes to clients to secure mutually beneficial pricing agreements.
- Participate in the development and implementation of rate strategies that align with market trends and company pricing policies.
- Analyze and optimize pricing to maximize revenue while remaining competitive.
- Determine competitive buy and sell rates, considering customer preferences and company profitability.

Order Execution and Financial Management:
- Ensure strict adherence to Standard Operating Procedures (SOPs) for each shipment, maintaining consistency and compliance.
- Monitor the progress of each shipment and proactively address any operational issues.
- Track invoices and payment status, ensuring timely and accurate payment collection.
- Act as a point of contact to resolve any issues related to shipments, customer concerns, and operational challenges.
- Prepare and share regular performance reports and metrics with customers and senior management.
- Collaborate effectively with internal departments across all trade lanes to ensure seamless execution of shipments.

Self-Development and Team Leadership:
- Foster a culture of continuous learning and self-development within the team.
- Lead by example in staying updated with industry and functional trends through learning, training, and certifications.

Preferred candidate profile EXPERIENCE 0 - 6 years of experience in successfully managing sales & Business development, client relationships in any Logistics/Freight Forwarding or related Industry.

MBA in a relevant field such as logistics, supply chain management or related discipline.

📌 Walk-in || Sales Executive (Hosur)
🏢 DahNAY Logistics
📍 Hosur