:

Duties and Responsibilities

- Answers inquiries by clarifying desired information; researching, locating, and providing information
- Determines requirements by working with customers
- Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems.
- Fulfills requests by clarifying desired information; completing transactions; forwarding requests.
- Cross sell / OutCall to customers

Work Schedule:

- 5 Days Working
- Rotational Shifts
- Day Rotational Shifts

Education Requirements

Under Graduates/Graduates

Experience Requirements

Fresher/ 1 -2 year experience (Customer service in Banking or any field)

Skills and Abilities

- Versant or SVAR as mentioned in recent hire clause




- Basic Telephone Etiquettes and basic computer skills
- Ability to write, read and speak English to suit business need
- Agent should be able to communicate in English, Hindi
- Regional language proficiency (Tamil, Malayalam, Kannada, Bengali, Odia)

Interview Location: Divyasree Omega building block C 1st floor Hitech City

Interview Timing: 9:00 AM to 1:00 PM

NOTE: Males and Females must be in FORMALS and without that you will not be allowed to enter the Company Premises.

Point Of Contact:

Lakshman- [email protected]

📌 Walk-in || Mega Walk In - Banking Process (Hyderabad)
🏢 Tech Mahindra
📍 Hyderabad