:-

- Knowledge and relevant experience of Transfer Agency, Cash Management, Reconciliation.

- Managing the production floor, handling all process and people related issues

- Addressing escalated issues with respect to service delivery and reports any potential problems to the management

- Participating in the weekly conference calls and updating the weekly status reflecting the process performance;

- Acting as the primary contact for all his/her counterparts

- Addressing escalated issues with respect to service delivery

- Reviewing weekly MIS reports;

- Approving all access and change requests related to processing applications.

- Reviewing Performance of team and give feedback on Monthly / Quarterly / Yearly basis.

- Preparing Business continuity plan

- Counsel the team members if not performing up to the expectations or for any escalated issues.

Tracking and resolving Issues and Incidents

- Requirements Management

- Preparing Operations Manual

- Work Planning, Monitoring and Control

- Measurement and Analysis of Project performance and taking appropriate corrective/Preventive actions





Quality Assurance and Quality Control

- Configuration Management

- Issue/Incident tracking and Resolution

- Recent transitions within the process

- Performing Risk Management activities

- Taking critical decisions using Formal evaluation process

- Process improvements

- Responsible for the allocated tasks in the project

- Accomplish the task with required quality in the given timelines

- Adhere to the team norms for making the overall team a cohesive one.

- Work with Team lead / supervisor on tasks, in gathering pertinent information from subject matter experts

- Understand the project objectives and contribute towards the achievement

- Completing tasks with high quality of deliverables

- Responsible for preparation of documentation for the process

- Adhering to QMS processes while performing the allocated tasks

- Handling high end processes and tasks in which require experience and expertise

📌 Walk-In Interview :- Manager (Transfer Agency Operations) (Pune)
🏢 SSu0026C FINTECH SERVICES INDIA PRIVATE
📍 Pune