Training will be for the first 4-6 weeks Monday - Friday 8am to 5pm EST (7am-4pm CST) with mandatory attendance to ensure you receive the best support and education to prepare you for your new role.
Role Overview
- Perform activities in support of business process improvements, risk reduction or cost savings initiatives, best practice identification, etc.
- Identify efficiencies and value-added solutions that could affect multiple lines of business and departments; analyzes possibilities, capabilities, and constraints; and recommend alternative business solutions.
- Provide daily and ad hoc customer support and develops documentation.
- Responsible for the creation of daily, weekly, and monthly reporting for metrics.
- Accept escalated issues and work on problems of a moderate scope; analyzes root cause, understand the impact and scope of the problem(s), and apply judgment within defined practices to determine the appropriate action.
- Participate in the initiation, requirements, design, testing, and post-implementation support phases of a projects.
What You Will Bring
- Critical thinking skills with the ability to review and analyze information from multiple resources to make an educated decision; strong problem solving and resolution skills.
- Service-related skill set with ability to maintain a solid attention to detail and accuracy.
- Demonstrated ability to meet deadlines, remain adaptable and flexible with change.
- Exceptional written and verbal communication skills.
- Demonstrated computer skills with the ability to navigate and toggle between multiple programs and internal resources simultaneously to perform daily functions.
- Self-motivation with demonstrated ability to work and collaborate in a virtual environment.
📌 Walk in For MIS Associates (Night Shift) (Pune)
🏢 SSu0026C FINTECH SERVICES INDIA PRIVATE
📍 Pune
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