- Resolve customer emails on first contact while ensuring accurate and complete resolutions
- Identify and follow up on nonfirst contact cases; review and raise chargewaiver requests as required
- Adhere to all process guidelines and refer to designated sections for Social Care and Chat Banking
Job Responsibilities:
- Accurate email resolutions
- Quick customer responses
- Audit & quality compliance
- System adherence & accuracy
- Timely case closure
Educational Qualifications:
Graduation
Key Skills:
Bank product knowledge
Communication, written skills
Venue
HDFC Bank Ltd. Empire Plaza I, 1st Floor, LBS Marg, Chandan Nagar, Vikhroli West, Mumbai - 400 083
Near Gandhi Nagar Junction.
Date - 13 Oct 2026
Time - 10.00am- 2.00pm
📌 Walk in drive: Virtual Care: EMT & SMO (Mumbai)
🏢 HDFC Bank
📍 Mumbai
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