Role & responsibilities

Desktop & End-User Support

- Maintain and support user desktops and laptops to ensure optimal performance
- Provide end-user support for software configuration and issue resolution
- Support operating systems, telephony, LAN/WAN networks, and printers

Hardware & Peripheral Management

- Verify functionality of peripherals (printers, scanners, etc.) and coordinate timely repairs
- Configure and troubleshoot desktops, laptops, and basic server environments
- Coordinate with vendors for procurement, AMC, and server-related complaints

Operating System & Software Management

- Install, configure, and troubleshoot operating systems including Windows and Linux
- Install and update software, drivers, and peripheral components

Network & Connectivity Support

- Troubleshoot LAN/WAN connectivity issues and ensure network stability

Security & Antivirus Management

- Install,



update, and monitor antivirus software on client and server systems
- Assist in implementing information security procedures and antivirus DAT upgrades
- Ensure regular antivirus updates across all assigned systems

Asset Management & Documentation

- Maintain detailed records of desktop and server downtime
- Conduct monthly IT asset verification and maintain updated asset records
- Indication during incidents, maintenance windows, and escalations.

Preferred candidate profile

- Qualifications: Graduate
- Experience: 25 years of experience in a Desktop Support / IT Executive
- Designation: IT Executive
- Grade: G12
- Department: IT
- Reporting Manager : IT MANAGER

📌 Walk-in || Desktop Support Engineer (Goregaon)
🏢 JustDial
📍 Goregaon