We are seeking a dedicated and enthusiastic Voice Process Executive to join our team in Karnataka. The ideal candidate will have experience in handling both domestic and international voice processes, as well as non-voice processes. This role is crucial for ensuring excellent customer service and communication with clients.

Key Responsibilities

- Handle inbound and outbound calls for domestic and international clients, providing exceptional service and support.
- Manage customer inquiries and resolve issues efficiently, ensuring customer satisfaction.
- Maintain accurate records of customer interactions and transactions.
- Collaborate with team members to improve processes and enhance customer experience.
- Participate in training sessions to stay updated on product knowledge and service protocols.

Required Skills





- Proficiency in Hindi is essential for effective communication with clients.
- Experience in voice processes, both domestic and international, is preferred.
- Strong communication and interpersonal skills.
- Ability to work in a fast-paced workplace and handle multiple tasks.
- A customer-centric approach with a focus on delivering high-quality service. If you are passionate about customer service and have the required skills, we encourage you to apply for this exciting opportunity to grow your career in the voice process industry.

This job is provided by Shine.com

📌 Voice Process Executive (Bengaluru)
🏢 Lyros Technologies-CMMI Level 3
📍 Bengaluru