Overview

Define and execute the growth roadmap for the Salesforce delivery practice — target offerings (Revenue Cloud/CPQ & Billing, Sales & Service Cloud, Agentforce, Data Cloud, integrations), capability build-out, partner alignment with Salesforce, and positioning against market demand.

· Own the practice P&L;: revenue targets, gross margin, utilisation, pyramid mix, rate card discipline, and forecasting accuracy across the global delivery organisation.

· Act as the senior solution authority in pre-sales — qualify opportunities with Sales and Account Management, shape solution architecture and delivery approach, govern effort estimates, review SOWs and pricing, and present to C-level stakeholders in competitive pursuits.

Agile/Scrum ways of working, architecture and code review gates, CPQ/Billing testing and data migration playbooks, DevOps and release governance, and portfolio-level risk registers with real mitigation plans.

·Lead the AI-led delivery agenda — embed Agentforce, Salesforce AI capabilities and AI-assisted engineering into estimation, build, testing and support, and evangelise measurable adoption benefits internally and with clients.

·Build reusable IP — accelerators, Quote-to-Cash reference architectures, industry solution frameworks, estimation models and best-practice templates — that shorten delivery cycles and lift margin.

Required Qualification

·15 years in IT consulting and professional services, with at least 10 years leading work in the Salesforce ecosystem.

·5 years in a senior practice leadership role (VP, Senior Director or Partner level) at a systems integrator or technology consulting firm.

·Deep functional and technical command of Salesforce — Revenue Cloud / CPQ & Billing, Sales and Service Cloud,



and emerging Agentforce/AI capabilities — with the credibility to challenge an architecture in a client room.

·Demonstrated P&L; ownership: multi-million dollar revenue responsibility, margin and utilisation management, and a track record of winning enterprise-scale deals.

·Hands-on experience running and optimising global delivery models across onshore, nearshore and offshore teams, including governance, staffing pyramids and quality assurance.

·Solid pre-sales muscle — solution shaping, effort estimation, SOW construction, commercial structuring and executive-level pitching.

·Exceptional executive presence: clear, persuasive communication and negotiation with CIOs, CROs, CFOs and their leadership teams.

·Bachelor's degree in Computer Science, Information Technology, Engineering, Business or a related discipline.

What You'll Bring — Preferred

·Active Salesforce certifications — Application Architect, System Architect, Revenue Cloud / CPQ Specialist, or senior cloud consultant credentials. Experience delivering multi-cloud and multi-platform programmes, including Salesforce integrations with ERP, billing and finance systems. Prior experience building a practice from a small team into a large, multi-geography delivery organisation. Exposure to managed services / AMS commercial models alongside project-based delivery.

Eligibility / Qualification

15 years total professional experience with 10 years directly relevant to the Salesforce ecosystem, including 5 years in senior practice or delivery leadership at a systems integrator. Bachelor's degree required; MBA and active Salesforce architect-level certifications strongly preferred. Must be comfortable operating across global time zones and travelling for client engagements as needed.

Job location : Hyderabad

Education : MBA

📌 Vice President of Solutions and Delivery-Salesforce (Hyderabad)
🏢 Forsys
📍 Hyderabad